Understand what is available, what needs activation, and what is still in development before planning your rollout.
Connect restaurant room-charge workflows to OPERA Cloud. Configure guest lookup and transaction-code mappings for sales classifications, tax, service charges, and tips.
Hotel access, code mappings, tax treatment, packages, and supported posting scenarios require property-specific acceptance. OPERA V5 / FIAS is not currently available.
Exchange supported back-office files and prepare accounting data for the configured financial workflow.
This is a file-based interface, not a claim of live API synchronization. Confirm file layouts and accounting mappings with your finance team.
Receive and map supported delivery orders, send them through the kitchen workflow, and manage pickup and cancellation handling.
Activation requires partner credentials, approved sample payloads, and end-to-end acceptance with Talabat. A configured connector is not automatic merchant activation.
Configure kitchen and receipt destinations, payment methods, and card-settlement tracking around the equipment on site.
A terminal simulator is available. Real integrated card-terminal drivers require the acquirer protocol and device-specific implementation. Standalone terminal payment references can be recorded.
Let guests scan a table or room code, select menu items, and send requests for staff review.
Online QR checkout and automated in-room guest authentication are not currently included. Staff handle payment and authorized room charging separately.
A local-appliance pilot supports property operations with workstation activation and signed licensing. Select this option through a scoped pilot engagement.
Extended disconnected operation, automatic sales synchronization, backups, recovery, and managed updates need separate implementation or acceptance. We do not promise certified seven-day offline operation.
Delivery timing follows your property requirements, data readiness, hardware, and interface access.
Confirm outlets, terminals, menus, finance needs, and external systems.
Set up agreed modules, import configuration, and validate the relevant workflows in a practice environment.
Train users, confirm acceptance criteria, and agree rollout and support responsibilities.
Tax invoices and tax reporting are available through configured rules. Accredited e-invoicing submission, online QR payments, kiosks, and customer displays are not currently included.
Discover ARK Workbook Studio for configuration preparation and ARK OPERA Configurator for validated imports and migration workflows.
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