Tables & floor plans
Arrange tables and floor sections, open checks, and manage service across revenue centers.
The SynPOS feature guide
From the guest check
to the general ledger.
Explore the workflows across the SynPOS suite. We’ll help you choose the modules, configuration, and rollout plan that fit your operation.
53 features shown
01 / POS & service
Keep the floor moving.
A shared view of tables, checks, and the next order—built around the pace of hospitality.
Orders, rounds & modifiers
Build orders with required choices, modifiers, serving periods, and dine-in or takeaway order types.
Check handling
Split and transfer checks, add rounds, hold and fire items, and manage authorized voids with reasons.
Flexible checkout
Record cash and configured tenders, split payments, tips, discounts, service charges, and payment references.
Outlet menus & prices
Organize menu classes, item groups, outlet-specific menus and pricing, favorites, and sold-out items.
POS screen designer
Tailor menu presentation and POS screen layouts to the way your team works.
02 / Kitchen & printing
Let service and kitchen work together.
Turn the check into a clear preparation workflow, with kitchen routing and purpose-built print layouts.
Kitchen display
Send orders to the kitchen display and follow preparation status, with live updates and a refresh fallback.
Device & print-class routing
Route items to configured kitchen and bar destinations through order devices and print classes.
Rounds, holds & instructions
Keep new rounds, modifiers, held items, and delivery instructions connected to the check.
Check & voucher designer
Design guest checks and vouchers, with receipt fields and layouts suited to your property.
Arabic item names
Display Arabic menu names on POS and guest checks; retain the item name used when each line was sold.
Printer models, unattended output, cash drawers, and physical bilingual receipts are validated as part of each site's hardware setup.
03 / Guest experience
Give guests a simpler way to order.
Table and room QR menus bring guests into the ordering flow while staff stay in control.
Table & room QR menus
Generate downloadable location QR codes for tables and in-room dining.
Mobile ordering
Guests choose items and options, add quantities and notes, and see an estimate based on configured prices and taxes.
Staff acceptance queue
Review, accept, or reject requests before they become POS checks and reach the kitchen.
Guest request status
Guests can follow their own request; room orders require staff verification before acceptance.
Loyalty & gift-card tools
Member records, points earning/redemption, and gift-card issue/redemption are available for scoped configuration.
QR ordering is order-only. Payment and room charging are handled separately by authorized staff. Loyalty and gift-card workflows are confirmed during the demo and setup.
04 / Cash & daily close
Close the day with clearer accountability.
From the opening float to the final settlement, keep cashier responsibility visible.
Cash drawers
Assign drawers, record opening floats, and track approved paid-in and paid-out movements with reasons.
Blind cash & card counts
Cashiers declare counts before expected values are revealed; saved declarations retain their original record.
Over / short reporting
Review expected and declared balances, variance reasons, and downloadable records.
Card settlement
Record settlement by terminal, card type, and business date; resolve pending transactions before close.
Shifts, tips & timecards
Track staff clock-in/out, shifts, tender attribution, and tip activity.
End-of-day controls
Use the EOD console and configured automatic-close settings, with checks for unresolved operational items.
05 / Inventory & purchasing
See what goes into every sale.
Connect ingredients, recipes, suppliers, and stock movements to your operating workflow.
Raw materials & stores
Manage raw materials, item-group hierarchies, units of measure, and stock across store locations.
Recipes & bills of materials
Build ingredient recipes, convert recipe units to stocking units, and review recipe costs.
Sales consumption
Link sold items to ingredient consumption and review the consumption queue and stock links.
Purchase orders & approvals
Create purchase orders, use approval levels, and manage partial receiving and PO closure.
Goods receiving & direct purchases
Receive against purchase orders or record direct cash/credit purchases and the associated supplier workflow.
Transfers, adjustments & stocktakes
Move stock between locations, record adjustments, and post physical counts with documented variances.
06 / Accounting & payroll
Bring the back office into the picture.
Manage accounts payable, accounts receivable, and the full profit-and-loss picture alongside your POS.
General ledger
Maintain chart of accounts, journal types, transaction classifications, financial periods, and period controls.
Journal vouchers & petty cash
Record and review journals, expenses, and petty-cash activity with the relevant account mappings.
Accounts receivable (AR) & city ledger
Manage customer accounts, invoices, receipts, aging, and statements.
Accounts payable (AP) & suppliers
Maintain vendors, supplier invoices, multi-invoice payments, aging, and vendor statements.
Amortization schedules
Set up schedules and process due amortization postings.
Payroll tools
Maintain employee data, prepare payroll runs, review gratuity calculations, and post configured payroll journals.
Profit & loss (P&L)
Review the full income statement: revenue, cost of sales, expenses, and profit. Use the balance sheet, trial balance, and GL account drill-down to understand the underlying numbers.
Account mappings and payroll parameters are configured and reviewed with your finance team. Payroll tools do not replace confirmation of the current rules applicable to your business.
07 / Reports & oversight
Find the detail behind the totals.
Bring sales, stock, finance, and user activity into the same management conversation.
Operational reporting
Review sales, orders, payments, shifts, purchase summaries, and inventory valuation.
Full P&L & financial statements
Run profit-and-loss statements, balance sheets, and trial balances, with GL account drill-down and customer/vendor aging.
Tax reporting
Review tax on sales and purchases using the property's configured tax classes and rates.
Design and run your own reports
Build custom operational reports and financial statement layouts around your business needs, then run them with the available report criteria and export or print the results.
Activity logs
Review business actions, outcomes, and accountable users with permission-controlled detail.
Export & print
Use the export and print options available for each report to support review and handover.
08 / Setup & team access
Make the system fit your operation.
Configure your property, onboard your team, and give each role the access it needs.
Property configuration
Manage revenue centers, serving periods, order types, currency, interface settings, and operating preferences.
Tax & pricing rules
Configure tax classes/chains, inclusive or add-on taxes, item overrides, discounts, and service charges.
Users & permissions
Manage users, groups, and action-level permissions across operational and back-office modules.
Bulk setup workbooks
Import supported configuration from Excel in dependency order, with row-level results and duplicate handling.
Practice environments
Use separate Production, Training, UAT, and Demo databases to keep practice transactions separate.
Language & display
Use light/dark themes, Arabic menu names, and supported Arabic/RTL operational screens.
09 / Enterprise & deployment
Plan for the way your business is organized.
Coordinate property structure and access, then choose a deployment scope that matches your site.
Enterprise structure
Organize enterprise, chain, optional hub, and property levels.
Roles & people
Manage role ownership and staff assignments across the hierarchy, with deliberate property publishing.
Menu & reporting administration
Use enterprise menu, reporting, settings, and publishing tools for the configured properties.
Property provisioning
Prepare separate property instances and practice environments through the setup workflow.
Appliance & workstation licensing
A pilot local-appliance option includes workstation activation and signed licensing. Availability is agreed separately.
Offline cash queue
Supported terminal orders and cash payments can queue during a connection interruption and replay for server validation.
Offline terminal totals are estimates; card, city-ledger, and room tenders require live service. The local appliance is a pilot: extended outage operation, automatic sales synchronization, and recovery acceptance remain separate delivery gates.
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in the picture.
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